Privacy Policy
Read Before You Build
Its not as fun as the building but its important
This Privacy Policy explains how The Brick Stop Ltd collects, uses, shares, and safeguards your personal information when you visit or use our services. We are dedicated to protecting your privacy and ensuring your personal data is handled securely. By accessing or using Brick Stop, you agree to the terms outlined in this Privacy Policy.
The data controller responsible for your personal information is:
The Brick Stop LTD
26 Godstone Road
Caterham
CR36NE
United Kingdom
Email: hello@wearebrickstop.com
We may collect and process the following categories of personal data:
Identity and Contact Data: name, email address, telephone number.
Booking and Transaction Data: booking details, payment information (processed securely by third-party payment providers – we do not store full card details).
Communication Data: records of correspondence with us.
Marketing Data: preferences relating to receiving promotional communications.
Technical Data (if using our website): IP address, browser type, and cookie identifiers.
Our services are not intended for children under 13, and we do not knowingly collect personal information from anyone below this age.
If we discover that personal data has been unintentionally collected from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information.
Parents or legal guardians who believe their child has provided us with personal data without consent are encouraged to contact us at hello@wearebrickstop.co.uk
We will only process your personal data where a lawful basis exists under data protection law. These bases include:
Contractual Necessity: to perform our obligations under a booking or purchase.
Consent: where you have opted-in to receive marketing communications.
Legitimate Interests: to manage our operations, improve customer experience, and promote our services (provided such interests are not overridden by your rights).
Legal Obligation: where processing is required to comply with applicable law.
Your personal data may be used for the following purposes:
To confirm, administer, and manage bookings.
To communicate with you regarding cancellations, rescheduling, or service updates.
To process payments and issue receipts.
To send promotional offers, newsletters, and event information (subject to your marketing preferences).
To comply with regulatory or legal obligations.
We do not sell or rent your personal data to third parties.
We may disclose your data to trusted third-party service providers who act on our behalf (e.g., booking platforms, IT service providers, payment processors, email providers). Such providers are only permitted to process data in accordance with our instructions and applicable data protection law.
We may disclose information if required to do so by law, regulation, or governmental request.
Where service providers process data outside the United Kingdom, we will ensure that appropriate safeguards (such as the UK International Data Transfer Agreement or other approved mechanisms) are in place.
Personal data will be retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. Retention periods will be determined based on the nature of the data and our legal obligations.
We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, accidental loss, disclosure, or destruction.
Under the UK GDPR, you have the following rights (subject to certain limitations):
Right of Access – to request a copy of the personal data we hold about you.
Right to Rectification – to request correction of inaccurate or incomplete data.
Right to Erasure – to request deletion of your data, where lawful.
Right to Restrict Processing – to request that we limit use of your data.
Right to Data Portability – to request transfer of your data to another provider.
Right to Object – to object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent – where processing is based on consent, you may withdraw at any time.
To exercise any of these rights, please contact us at hello@wearebrickstop.co.uk.
If you use our website, cookies may be employed to enhance user experience, analyse traffic, and enable certain functionality. You may disable cookies through your browser settings; however, some features may not function correctly.
We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.
If you are concerned about the handling of your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.
Last Updated September 2025
Just like our bricks, sometimes our Privacy Policy need a little reassembly!
If you have any questions or need clarification, we’d love to hear from you! Please reach out using the form below.
